{"id":409,"date":"2022-10-20T22:07:38","date_gmt":"2022-10-20T19:07:38","guid":{"rendered":"https:\/\/deliverback.com\/?p=409"},"modified":"2022-10-20T22:16:26","modified_gmt":"2022-10-20T19:16:26","slug":"best-front-desk-software-for-hotels","status":"publish","type":"post","link":"https:\/\/deliverback.com\/fr\/best-front-desk-software-for-hotels\/","title":{"rendered":"Meilleur logiciel de r\u00e9ception pour les h\u00f4tels"},"content":{"rendered":"<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Meilleur logiciel de r\u00e9ception pour les h\u00f4tels<\/h1>\n\n\n\n<p>A front desk software for hotels must offer a variety of features to manage a hotel\u2019s front desk operations. It needs to have an intuitive user interface that is easy to use for hotel staff with different levels of experience and expertise. The software should be able to integrate with other hotel systems such as the property management system (PMS), point of sale (POS) system, and the global distribution system (GDS).<\/p>\n\n\n\n<p><strong>Some of the key features that a hotel front desk software should offer are:<\/strong><\/p>\n\n\n\n<p>&#8211;<strong> Reservation management:<\/strong> The software should enable hotel staff to manage online and offline reservations. They should be able to check the availability of rooms, block rooms for guests, and make changes to reservations.<\/p>\n\n\n\n<p>&#8211; <strong>Check-in and check-out:<\/strong> The software should enable hotel staff to manage check-ins and check-outs. They should be able to check guests in and out, issue room keys, and collect payments.<\/p>\n\n\n\n<p>&#8211;<strong> Rate management: <\/strong>The software should enable hotel staff to manage rates. They should be able to create and manage rate lists, and offer discounts and promotions.<\/p>\n\n\n\n<p>&#8211;<strong> Communication:<\/strong> The software should enable hotel staff to communicate with guests. They should be able to send messages, make phone calls, and send emails.<\/p>\n\n\n\n<p>&#8211; <strong>Reporting: <\/strong>The software should enable hotel staff to generate reports. They should be able to track occupancy, revenue, and other KPIs.<\/p>\n\n\n\n<p>The front desk software should offer a variety of features to manage a hotel\u2019s front desk operations. It needs to have an intuitive user interface that is easy to use for hotel staff with different levels of experience and expertise. The software should be able to integrate with other hotel systems such as the property management system (PMS), point of sale (POS) system, and the global distribution system (GDS).<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to select a front desk software for your hotel?<\/strong><\/h2>\n\n\n\n<p>When it comes to choosing the best hotel front desk software for your business, there are a few key factors you need to consider. The first is what features you need the software to have. Make a list of all the features you need and then compare that list to the features offered by the various software options.<\/p>\n\n\n\n<p>Another important factor to consider is ease of use. You want to make sure that the software you select is easy for your staff to use. The last thing you want is for your staff to be frustrated with the software and unable to use it effectively.<\/p>\n\n\n\n<p>Another factor to consider is price. You need to find a software option that fits within your budget. There are a variety of software options available, so you should be able to find one that fits your budget.<\/p>\n\n\n\n<p>Finally, you need to consider customer support. You want to make sure that the software company you select offers excellent customer support in case you have any questions or need help using the software.<\/p>\n\n\n\n<p>By considering these factors, you should be able to select the best hotel front desk software for your business.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/youtu.be\/46VXmvmHm24\" target=\"_blank\" rel=\"noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"390\" src=\"https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=1024%2C390&#038;ssl=1\" alt=\"\" class=\"wp-image-385\" srcset=\"https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=1024%2C390&amp;ssl=1 1024w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=300%2C114&amp;ssl=1 300w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=768%2C292&amp;ssl=1 768w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=1536%2C585&amp;ssl=1 1536w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=2048%2C779&amp;ssl=1 2048w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=260%2C99&amp;ssl=1 260w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=50%2C19&amp;ssl=1 50w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?resize=150%2C57&amp;ssl=1 150w, https:\/\/i0.wp.com\/deliverback.com\/wp-content\/uploads\/2022\/10\/image.png?w=2440&amp;ssl=1 2440w\" sizes=\"auto, (max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/><\/a><figcaption>Deliverback - Processus de recherche des objets perdus - T\u00e9moignages de clients existants<\/figcaption><\/figure>\n<\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Extras:<\/h2>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Quelle est la meilleure plateforme de gestion des objets trouv\u00e9s pour les h\u00f4tels ?<\/h2>\n\n\n\n<p>La meilleure plateforme que vous puissiez trouver est <a href=\"https:\/\/deliverback.com\/fr\/hotels\/\">D\u00e9livrance<\/a>.<\/p>\n\n\n\n<p>Vous pouvez simplement vous inscrire et l'un de nos agents vous contactera pour vous fournir des d\u00e9tails suppl\u00e9mentaires.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Quel est le processus suivi par Deliverback ?<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Le processus suivi par deliverback est le suivant<strong>:<\/strong><\/p>\n\n\n\n<p>1) Chaque fois qu'un de vos invit\u00e9s vous envoie un e-mail ou vous appelle au sujet d'un objet perdu que vous avez trouv\u00e9,&nbsp;<strong>vous transmettez le texte de l'e-mail<\/strong>&nbsp;Je vous ai envoy\u00e9&nbsp;<strong>ou lui faire savoir<\/strong>&nbsp;par t\u00e9l\u00e9phone&nbsp;<strong>\u00e0 visiter&nbsp;<a href=\"https:\/\/deliverback.com\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">deliverback.com<\/a><\/strong><\/p>\n\n\n\n<p>2) Les&nbsp;<strong>remplit l'invit\u00e9<\/strong>&nbsp;dans tous les domaines requis&nbsp;<strong>l'information<\/strong>&nbsp;dans notre formulaire&nbsp;<a href=\"https:\/\/deliverback.com\/fr\/form\/\" target=\"_blank\" rel=\"noreferrer noopener\">ici<\/a>&nbsp;et nous traitons tous les d\u00e9tails pour nous assurer que les informations sont correctes.<\/p>\n\n\n\n<p>3) Votre h\u00f4tel re\u00e7oit un&nbsp;<strong>email \u00e0 v\u00e9rifier<\/strong>&nbsp;les coordonn\u00e9es de l'invit\u00e9.&nbsp;<\/p>\n\n\n\n<p>4) Une fois la v\u00e9rification effectu\u00e9e, Deliverback transmet le&nbsp;<strong>bon<\/strong>&nbsp;\u00e0 vous afin de&nbsp;<strong>imprimer<\/strong>&nbsp;et placez-le dans la bo\u00eete \u00e0 objets perdus que vous poss\u00e9dez. L'h\u00f4tel se charge de l'emballage de l'objet<\/p>\n\n\n\n<p>5) Le transporteur (le plus souvent DHL) vient ensuite chercher l'article \u00e0 votre h\u00f4tel.<\/p>\n\n\n\n<p>6) Les&nbsp;<strong>invit\u00e9<\/strong>&nbsp;recevra un&nbsp;<strong>courriel<\/strong>&nbsp;avec le num\u00e9ro de suivi afin de<strong>&nbsp;suivre le colis.<\/strong><\/p>\n\n\n\n<p>7) Enfin, vous pouvez utiliser la plateforme en ligne de Deliverback pour g\u00e9rer tous vos objets perdus ainsi que les envois.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Nous esp\u00e9rons que cet article de blog vous a \u00e9t\u00e9 utile dans votre recherche du meilleur logiciel de gestion h\u00f4teli\u00e8re pour votre entreprise. Si vous avez des questions, n'h\u00e9sitez pas \u00e0 nous contacter. Nous sommes toujours heureux de vous aider !<\/p>","protected":false},"excerpt":{"rendered":"<p>Vous cherchez le meilleur logiciel de r\u00e9ception pour votre h\u00f4tel ? D\u00e9couvrez comment choisir le meilleur<\/p>","protected":false},"author":3,"featured_media":412,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[23,22,21],"class_list":["post-409","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotels","tag-lost-and-found-management","tag-platform","tag-software"],"_links":{"self":[{"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/posts\/409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/comments?post=409"}],"version-history":[{"count":2,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/posts\/409\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/posts\/409\/revisions\/413"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/media\/412"}],"wp:attachment":[{"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/media?parent=409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/categories?post=409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deliverback.com\/fr\/wp-json\/wp\/v2\/tags?post=409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}