Objetos perdidos 

Forbidden City (Palace Museum)

Looking for the best way to get back your lost item from Forbidden City (Palace Museum)?

Click the button below in order to recover your lost item from Forbidden City (Palace Museum) 

Deliverback will handle the shipping, the support and the coordination with your museum.

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Más información sobre nuestro proceso aquí o compruebe el PREGUNTAS FRECUENTES to learn how to get back your lost property from Forbidden City (Palace Museum)


 
  • Primer pasoClaim form - Forbidden City (Palace Museum)

    Once you submit our claim form, our experienced team will check your details for your lost item in Forbidden City (Palace Museum). In case we need additional details we will contact you
  • Paso 2We coordinate the pickup with the Forbidden City (Palace Museum) lost and found department

    One of our support agents will contact the museum you visited, Forbidden City (Palace Museum), in order to confirm that your lost item was found. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details
  • Paso 3We ship your lost item from Forbidden City (Palace Museum)

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from Forbidden City (Palace Museum), and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request form (click the button below)
 

Preguntas frecuentes

Check below some of the frequently asked questions to learn more about the lost property recovery process from Forbidden City (Palace Museum)
1How do I recover a lost item left at Forbidden City (Palace Museum)
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Forbidden City (Palace Museum) lost and found department
2How do I contact the lost and found department of Forbidden City (Palace Museum)?
You can contact Deliverback directly for any questions regarding the lost and found in Forbidden City (Palace Museum). Then we will do our best to contact the lost property office of Forbidden City (Palace Museum). For additional questions you can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Forbidden City (Palace Museum)?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Forbidden City (Palace Museum) please contact us in the chat or over email at [email protected]
4¿Cómo pueden verificar que el objeto perdido me pertenece realmente?
Our support team will contact the Forbidden City (Palace Museum) lost and found office and the operations team will verify the ownership of your lost item before we start the shipping process.