Objetos perdidos 

Wacken Open Air

Looking for the best way to get back your lost item from Wacken Open Air?

Click the button below in order to recover your lost item from Wacken Open Air 

Deliverback will handle the shipping, the support and the coordination with the organizer of Wacken Open Air.

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Más información sobre nuestro proceso aquí o compruebe el PREGUNTAS FRECUENTES to learn how to get back your lost property from Wacken Open Air


 
  • Primer pasoClaim form - Wacken Open Air

    Once you submit our claim form, our experienced team will check your details for your lost item in Wacken Open Air. In case we need additional details we will contact you
  • Paso 2We coordinate the pickup with the Wacken Open Air organizers

    One of our support agents will contact the Wacken Open Air organizers in order to confirm that the event organizer your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details
  • Paso 3We ship your lost item from Wacken Open Air

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the Wacken Open Air, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request claim form
 

Preguntas frecuentes

Check below some of the frequently asked questions to learn more about the lost property recovery process from Wacken Open Air
1How do I recover a lost item left at Wacken Open Air
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Wacken Open Air organizer
2How do I contact the lost and found department of Wacken Open Air?
You can contact Deliverback directly for any questions regarding the lost and found in Wacken Open Air. Then we will do our best to contact the organizer of Wacken Open Air. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Wacken Open Air?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Wacken Open Air please contact us in the chat or over email at [email protected]
4¿Cómo pueden verificar que el objeto perdido me pertenece realmente?
Our support team will contact the Wacken Open Air organizer and operations team and we will verify the ownership of your lost item before we start the shipping process.