Objets perdus et trouvés 

Enter Air

Looking for the best way to get back your lost item from Enter Air?

Click the button below to recover your lost property from Enter Air. Deliverback will handle the shipping, the support, and the coordination with your airline.

Vous ne savez pas comment cela fonctionne ? 

En savoir plus sur notre processus ici ou vérifier le FAQ to learn how to get back your lost property from Enter Air


 
  • Étape 1Lost item form - Enter Air

    Once you submit the form, our experienced team will review your details regarding the lost item forgotten on Enter Air. If we need additional information, we will contact you
  • Étape 2We coordinate the pickup with Enter Air

    One of our support agents will contact the airline company (Enter Air) or the handling company collaborating with your airline to confirm that your lost item was found. We will provide all the required information via email, keeping you updated with details such as your tracking number, the pickup date from Enter Air, and any other additional information
  • Étape 3We ship your lost item from the lost and found department of Enter Air

    Once all the details are confirmed, one of our courier partners (such as DHL, UPS, or FedEx) will pick up your lost item from the airline, Enter Air, and we will notify you with all the information. Your item will be delivered safely to the address you provide
 

Questions fréquemment posées

Check below for some frequently asked questions to learn more about the process of recovering your lost item from Enter Air
1How can I recover a lost item left on Enter Air?
The first thing you need to do is submit the form at the top of this page. After that, Deliverback’s support team will process your request and notify you and Enter Air if additional information is required
2How do I contact the lost and found department of Enter Air?
You can contact Deliverback directly for any questions regarding the lost and found in Enter Air. Then we will do our best to contact your airline, Enter Air. For any additional questions about your lost item in Enter Air you can send us an email at [email protected] as well.
3How long does it take for lost item to be found by Enter Air?
Based on our data and experience, 80% of lost items are found within 1-3 days. For more specific questions about lost and found with Enter Air, please contact us via chat or email at [email protected].
4How will Enter Air verify that the lost item actually belongs to me?
Our support team will contact the Enter Air you traveled with and will verify the ownership of your lost item before starting the shipping process.