Objets perdus et trouvés
Palais de Tokyo
Looking for the best way to get back your lost item from Palais de Tokyo?
Click the button below in order to recover your lost item from Palais de Tokyo
Deliverback will handle the shipping, the support and the coordination with your museum.
Étape 1Claim form - Palais de Tokyo
Once you submit our claim form, our experienced team will check your details for your lost item in Palais de Tokyo. In case we need additional details we will contact youÉtape 2We coordinate the pickup with the Palais de Tokyo lost and found department
One of our support agents will contact the museum you visited, Palais de Tokyo, in order to confirm that your lost item was found. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional detailsÉtape 3We ship your lost item from Palais de Tokyo
Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from Palais de Tokyo, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request form (click the button below)
Questions fréquemment posées
Check below some of the frequently asked questions to learn more about the lost property recovery process from Palais de Tokyo
1How do I recover a lost item left at Palais de Tokyo
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Palais de Tokyo lost and found department
2How do I contact the lost and found department of Palais de Tokyo?
You can contact Deliverback directly for any questions regarding the lost and found in Palais de Tokyo. Then we will do our best to contact the lost property office of Palais de Tokyo. For additional questions you can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Palais de Tokyo?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Palais de Tokyo please contact us in the chat or over email at [email protected]
4Comment pouvez-vous vérifier que l'objet perdu m'appartient bien ?
Our support team will contact the Palais de Tokyo lost and found office and the operations team will verify the ownership of your lost item before we start the shipping process.