Objets perdus et trouvés
Smartwings
Looking for the best way to get back your lost item from Smartwings?
Click the button below to recover your lost property from Smartwings. Deliverback will handle the shipping, the support, and the coordination with your airline.
Étape 1Lost item form - Smartwings
Once you submit the form, our experienced team will review your details regarding the lost item forgotten on Smartwings. If we need additional information, we will contact youÉtape 2We coordinate the pickup with Smartwings
One of our support agents will contact the airline company (Smartwings) or the handling company collaborating with your airline to confirm that your lost item was found. We will provide all the required information via email, keeping you updated with details such as your tracking number, the pickup date from Smartwings, and any other additional informationÉtape 3We ship your lost item from the lost and found department of Smartwings
Once all the details are confirmed, one of our courier partners (such as DHL, UPS, or FedEx) will pick up your lost item from the airline, Smartwings, and we will notify you with all the information. Your item will be delivered safely to the address you provide
Questions fréquemment posées
Check below for some frequently asked questions to learn more about the process of recovering your lost item from Smartwings
1How can I recover a lost item left on Smartwings?
The first thing you need to do is submit the form at the top of this page. After that, Deliverback’s support team will process your request and notify you and Smartwings if additional information is required
2How do I contact the lost and found department of Smartwings?
You can contact Deliverback directly for any questions regarding the lost and found in Smartwings. Then we will do our best to contact your airline, Smartwings. For any additional questions about your lost item in Smartwings you can send us an email at airport@deliverback.com as well.
3How long does it take for lost item to be found by Smartwings?
Based on our data and experience, 80% of lost items are found within 1-3 days. For more specific questions about lost and found with Smartwings, please contact us via chat or email at airport@deliverback.com.
4How will Smartwings verify that the lost item actually belongs to me?
Our support team will contact the Smartwings you traveled with and will verify the ownership of your lost item before starting the shipping process.