Lost and found 

TUI Airways

Looking for the best way to get back your lost item from TUI Airways?

Click the button below to recover your lost property from TUI Airways. Deliverback will handle the shipping, the support, and the coordination with your airline.

Not sure how it works? 

Learn more about our process here or check the FAQ to learn how to get back your lost property from TUI Airways


 
  • Step 1Lost item form - TUI Airways

    Once you submit the form, our experienced team will review your details regarding the lost item forgotten on TUI Airways. If we need additional information, we will contact you
  • Step 2We coordinate the pickup with TUI Airways

    One of our support agents will contact the airline company (TUI Airways) or the handling company collaborating with your airline to confirm that your lost item was found. We will provide all the required information via email, keeping you updated with details such as your tracking number, the pickup date from TUI Airways, and any other additional information
  • Step 3We ship your lost item from the lost and found department of TUI Airways

    Once all the details are confirmed, one of our courier partners (such as DHL, UPS, or FedEx) will pick up your lost item from the airline, TUI Airways, and we will notify you with all the information. Your item will be delivered safely to the address you provide
 

Frequently Asked Questions

Check below for some frequently asked questions to learn more about the process of recovering your lost item from TUI Airways
1How can I recover a lost item left on TUI Airways?
The first thing you need to do is submit the form at the top of this page. After that, Deliverback’s support team will process your request and notify you and TUI Airways if additional information is required
2How do I contact the lost and found department of TUI Airways?
You can contact Deliverback directly for any questions regarding the lost and found in TUI Airways. Then we will do our best to contact your airline, TUI Airways. For any additional questions about your lost item in TUI Airways you can send us an email at [email protected] as well.
3How long does it take for lost item to be found by TUI Airways?
Based on our data and experience, 80% of lost items are found within 1-3 days. For more specific questions about lost and found with TUI Airways, please contact us via chat or email at [email protected].
4How will TUI Airways verify that the lost item actually belongs to me?
Our support team will contact the TUI Airways you traveled with and will verify the ownership of your lost item before starting the shipping process.