Perdidos e achados
Dorchester Collection
Looking for the best way to get back your lost item from a Dorchester Collection Hotel?
Click the button below in order to recover your lost item from a Dorchester Collection Hotel. Deliverback will handle the shipping, the support and the coordination with your hotel.
Passo 1Fill in the shipping form
Once you submit the form our experienced team will check your details for your lost item in one of the Dorchester Collection hotels. In case we need additional details we will contact youPasso 2We coordinate the pickup with the Hotel
One of our support agents will contact the Dorchester Collection Hotel in order to confirm that your hotel found your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional detailsPasso 3We ship your lost item from Dorchester Collection
Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the hotel you stayed belonging in the Dorchester Collection chain, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide
Perguntas mais frequentes
Check below some of the frequently asked questions to learn more about the process of Deliverback for Dorchester Collection
1How do I recover a lost item left in a Dorchester Collection Hotel?
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required.
2How do I contact the lost and found department of a Dorchester Collection Hotel?
You can contact Deliverback directly for any questions regarding the lost and found in Dorchester Collection. Then we will do our best to contact any hotel you stayed from Dorchester Collection. The phone number for questions is +30 2108907000. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at a Dorchester Collection Hotel?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Dorchester Collection please contact us in the chat or over email at [email protected]
4Como é que podem verificar se o objeto perdido me pertence realmente?
Our support team will contact the hotel you stayed at Dorchester Collection and we will verify the ownership of your lost item before we start the shipping process.