Lost item in Heidelberg

Looking for the best way to get your lost item from Heidelberg?

Click the button below in order to submit your claim and Deliverback will handle the rest to help you get back your lost item from Heidelberg! 

Get back your lost item from Heidelberg

Não tem a certeza de como funciona? 

We help travelers that forgot an item in Heidelberg during their visit, to easily find it and get it back.

Saiba mais sobre o nosso processo aqui ou verificar o FAQ to learn how to get back your lost item from Heidelberg.

 

  • Passo 1Lost item Claim process - Heidelberg

    Our operations team will check your claim for your lost item in Heidelberg and will start checking all the required information. In case we need additional details we will contact you and then we will verify those details with the police or lost and found department in Heidelberg

  • Passo 2Contact the Lost and found department in Heidelberg

    One of our support agents will contact the local lost and found department at the Heidelberg in order to start the research of your lost item. We will provide all the required information to check if your item lost in Heidelberg was found.

  • Passo 3Contact over email for your lost item in Heidelberg

    In case additional information and authorisation is required, we will ask you to send emails to the local police department or the lost and found department of the Heidelberg city.
Lost and found claim - Heidelberg
 

Perguntas mais frequentes

Check below some of the frequently asked questions to learn more about the process of getting back your lost item from Heidelberg
1How do I get back a lost item left at Heidelberg city?
The first thing you have to do is submit the claim form on the top of this page. After that the support team of Deliverback will process your claim and will notify you if additional informations are required to get back your lost item from Heidelberg.
2How do I contact the lost and found department of Heidelberg?
You can contact Deliverback for any questions regarding the lost and found process for items left at Heidelberg. You can send us an email at support@deliverback.com as well. Please mention where your lost item is in Heidelberg and your current location.
3How long does it take for lost items to be found in Heidelberg?
Almost 80% of the lost items in Heidelberg is found in 2-5 days. For questions around the lost and found process from Heidelberg please contact us over email at support@deliverback.com
4How can you verify that my lost item in Heidelberg actually belongs to me?
Our support team and the police department of the Heidelberg will verify the rightful owner and might ask questions to verify the ownership of your lost item to ensure that the item lost in Heidelberg actually belongs to you.