Perdidos e achados 

Ultra Music Festival

Looking for the best way to get back your lost item from Ultra Music Festival?

Click the button below in order to recover your lost item from Ultra Music Festival 

Deliverback will handle the shipping, the support and the coordination with the organizer of Ultra Music Festival.

Não tem a certeza de como funciona? 

Saiba mais sobre o nosso processo aqui ou verificar o FAQ to learn how to get back your lost property from Ultra Music Festival


 
  • Passo 1Claim form - Ultra Music Festival

    Once you submit our claim form, our experienced team will check your details for your lost item in Ultra Music Festival. In case we need additional details we will contact you
  • Passo 2We coordinate the pickup with the Ultra Music Festival organizers

    One of our support agents will contact the Ultra Music Festival organizers in order to confirm that the event organizer your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details
  • Passo 3We ship your lost item from Ultra Music Festival

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the Ultra Music Festival, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request claim form
 

Perguntas mais frequentes

Check below some of the frequently asked questions to learn more about the lost property recovery process from Ultra Music Festival
1How do I recover a lost item left at Ultra Music Festival
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Ultra Music Festival organizer
2How do I contact the lost and found department of Ultra Music Festival?
You can contact Deliverback directly for any questions regarding the lost and found in Ultra Music Festival. Then we will do our best to contact the organizer of Ultra Music Festival. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Ultra Music Festival?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Ultra Music Festival please contact us in the chat or over email at [email protected]
4Como é que podem verificar se o objeto perdido me pertence realmente?
Our support team will contact the Ultra Music Festival organizer and operations team and we will verify the ownership of your lost item before we start the shipping process.