Потерянное и найденное 

Mysteryland

Looking for the best way to get back your lost item from Mysteryland?

Click the button below in order to recover your lost item from Mysteryland 

Deliverback will handle the shipping, the support and the coordination with the organizer of Mysteryland.

Item recovery from Mysteryland

Не знаете, как это работает? 

Узнайте больше о нашем процессе здесь или проверьте ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ to learn how to get back your lost property from Mysteryland

 

  • Шаг 1Claim form - Mysteryland

    Once you submit our claim form, our experienced team will check your details for your lost item in Mysteryland. In case we need additional details we will contact you

  • Шаг 2We coordinate the pickup with the Mysteryland organizers

    One of our support agents will contact the Mysteryland organizers in order to confirm that the event organizer your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details

  • Шаг 3We ship your lost item from Mysteryland

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the Mysteryland, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request claim form
Get back your lost item from Mysteryland
 

Часто задаваемые вопросы

Check below some of the frequently asked questions to learn more about the lost property recovery process from Mysteryland
1How do I recover a lost item left at Mysteryland
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Mysteryland organizer
2How do I contact the lost and found department of Mysteryland?
You can contact Deliverback directly for any questions regarding the lost and found in Mysteryland. Then we will do our best to contact the organizer of Mysteryland. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Mysteryland?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Mysteryland please contact us in the chat or over email at [email protected]
4Как вы можете проверить, что потерянная вещь действительно принадлежит мне?
Our support team will contact the Mysteryland organizer and operations team and we will verify the ownership of your lost item before we start the shipping process.