Потерянное и найденное 

Edelweiss Air

Looking for the best way to get back your lost item from Edelweiss Air?

Click the button below to recover your lost property from Edelweiss Air. Deliverback will handle the shipping, the support, and the coordination with your airline.

Не знаете, как это работает? 

Узнайте больше о нашем процессе здесь или проверьте ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ to learn how to get back your lost property from Edelweiss Air


 
  • Шаг 1Lost item form - Edelweiss Air

    Once you submit the form, our experienced team will review your details regarding the lost item forgotten on Edelweiss Air. If we need additional information, we will contact you
  • Шаг 2We coordinate the pickup with Edelweiss Air

    One of our support agents will contact the airline company (Edelweiss Air) or the handling company collaborating with your airline to confirm that your lost item was found. We will provide all the required information via email, keeping you updated with details such as your tracking number, the pickup date from Edelweiss Air, and any other additional information
  • Шаг 3We ship your lost item from the lost and found department of Edelweiss Air

    Once all the details are confirmed, one of our courier partners (such as DHL, UPS, or FedEx) will pick up your lost item from the airline, Edelweiss Air, and we will notify you with all the information. Your item will be delivered safely to the address you provide
 

Часто задаваемые вопросы

Check below for some frequently asked questions to learn more about the process of recovering your lost item from Edelweiss Air
1How can I recover a lost item left on Edelweiss Air?
The first thing you need to do is submit the form at the top of this page. After that, Deliverback’s support team will process your request and notify you and Edelweiss Air if additional information is required
2How do I contact the lost and found department of Edelweiss Air?
You can contact Deliverback directly for any questions regarding the lost and found in Edelweiss Air. Then we will do our best to contact your airline, Edelweiss Air. For any additional questions about your lost item in Edelweiss Air you can send us an email at [email protected] as well.
3How long does it take for lost item to be found by Edelweiss Air?
Based on our data and experience, 80% of lost items are found within 1-3 days. For more specific questions about lost and found with Edelweiss Air, please contact us via chat or email at [email protected].
4How will Edelweiss Air verify that the lost item actually belongs to me?
Our support team will contact the Edelweiss Air you traveled with and will verify the ownership of your lost item before starting the shipping process.