Verloren und gefunden 

Lufthansa

Looking for the best way to get back your lost item from Lufthansa?

Click the button below to recover your lost property from Lufthansa. Deliverback will handle the shipping, the support, and the coordination with your airline.

Get back your lost item from Lufthansa

Sie wissen nicht, wie es funktioniert? 

Erfahren Sie mehr über unseren Prozess hier oder überprüfen Sie die FAQ to learn how to get back your lost property from Lufthansa

 

  • Schritt 1Lost item form - Lufthansa

    Once you submit the form, our experienced team will review your details regarding the lost item forgotten on Lufthansa. If we need additional information, we will contact you

  • Schritt 2We coordinate the pickup with Lufthansa

    One of our support agents will contact the airline company (Lufthansa) or the handling company collaborating with your airline to confirm that your lost item was found. We will provide all the required information via email, keeping you updated with details such as your tracking number, the pickup date from Lufthansa, and any other additional information

  • Schritt 3We ship your lost item from the lost and found department of Lufthansa

    Once all the details are confirmed, one of our courier partners (such as DHL, UPS, or FedEx) will pick up your lost item from the airline, Lufthansa, and we will notify you with all the information. Your item will be delivered safely to the address you provide
Get back your lost item from Lufthansa
 

Häufig gestellte Fragen

Check below for some frequently asked questions to learn more about the process of recovering your lost item from Lufthansa
1How can I recover a lost item left on Lufthansa?
The first thing you need to do is submit the form at the top of this page. After that, Deliverback’s support team will process your request and notify you and Lufthansa if additional information is required
2How do I contact the lost and found department of Lufthansa?
You can contact Deliverback directly for any questions regarding the lost and found in Lufthansa. Then we will do our best to contact your airline, Lufthansa. For any additional questions about your lost item in Lufthansa you can send us an email at airport@deliverback.com as well.
3How long does it take for lost item to be found by Lufthansa?
Based on our data and experience, 80% of lost items are found within 1-3 days. For more specific questions about lost and found with Lufthansa, please contact us via chat or email at airport@deliverback.com.
4How will Lufthansa verify that the lost item actually belongs to me?
Our support team will contact the Lufthansa you traveled with and will verify the ownership of your lost item before starting the shipping process.
Get back your lost item from Lufthansa