Más tiempo, más sonrisas.

Eso es lo que tiene cuando su proceso de objetos perdidos es gestionado por Deliverback

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Una aplicación todo en uno

Deliverback offers a unified solution to easily register, ship, track, and manage your lost and found. Setup takes 2 minutes and no integration is required. And the best part is that it’s free of charge for your business! You register your lost items and we help you return them to their rightful owners

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Gestión de inventario integrada

Still using pen and paper or Excel sheets? Use our modern inventory solution to register all the items that you find in a single place, use our item categorization and notify your customers (the rightful owners) proactively, and manage the lifecycle of your items (from found to recycled).

This process will improve your customer experience and will help you track any unclaimed property that is stored in your lost and found department

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Gestión de envíos

Realice el seguimiento de todos sus envíos de objetos perdidos en un único panel de control, filtre y busque rápidamente, imprima los comprobantes de envío y obtenga información clara sobre qué objetos se han devuelto a sus propietarios. 

Deliverback works for single location or multiple location businesses and it is very easy to add an additional location and track the shipments. You can ship your guests' luggage, souvenirs, lost items, and any item that needs to be sent or returned

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¿Sabe cuánto le cuesta al año el proceso de objetos perdidos?

 
2hrs

El tiempo medio necesario para gestionar un artículo perdido desde su recogida hasta su envío

41€

El coste medio en salarios, embalaje, almacenamiento y asistencia de cada artículo perdido.

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150

Número medio de objetos perdidos al año en un hotel de 5 estrellas de 200 habitaciones

Compruebe cómo Galaxy, un hotel de 5★ en Grecia, está experimentando Deliverback 

After 2 years of being a client, Galaxy hotel in Heraklion Crete, shares their view on how Deliverback helped the experience of their guests when requesting their lost items back

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Register lost items

Collect, describe and document all of your lost items and your item claims in a single place. With item categorization, lost item photo our business dashboard helps you easily track your lost and found items.
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Notify your customers

Notify the rightful owners of the items with a single click for items they forgot. Your guest will fill in the claim form with the item details and initiate the item recovery process
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Track the shipments

Know always where your lost items are and when delivery is expected. With a simple intuitive interface you can use our hospitality property management software to easily track your lost items and their shipments
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Outsource the support

Tired of answering questions? Deliverback can help you with a simple and compliant solution to save time and improve your guest loyalty and get relation by outsourcing your lost and found business process
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Book pickups

For any shipment at your hotel, use our innovative solution to book a carrier with a single click. Our partners will pickup the items and the misplaced item will return easily to help you increase your customer satisfaction
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Calculate shipping

Calculate the shipping cost for every item that you plan to send. Your guests can pay with their credit card and you your business can pay with alternative payment methods as well as invoices
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