Objets perdus et trouvés 

Berlin Airport

Berlin Brandenburg Airport (BER) Lost & Found

Lost an item at Berlin Brandenburg Airport (BER)? Click the button below to submit your claim and Deliverback handles the rest.

We contact Berlin Airport's lost and found team to search for and recover your lost property. Whether you left it at security, at the gate, or on board, we can help you find it.

Soumettre votre demande

Vous ne savez pas comment cela fonctionne ? 

En savoir plus sur notre processus ici ou vérifier le FAQ to learn how to get back your lost property from Berlin Airport.

80% of lost items recovered within 1-3 days

4,240+ successful Berlin Brandenburg Airport claims

Rated 4.8★ by travelers

 

About lost property at Berlin Brandenburg Airport (BER)

Berlin Brandenburg Airport (BER), officially Berlin Brandenburg Willy Brandt, opened in 2020 and replaced the city’s former Tegel and Schönefeld airports. Located in Schönefeld, it serves all Berlin flights through Terminals 1 and 2. Items left in a terminal, at security, or on board are logged with the airport’s lost property team, and tracing them yourself is often slow once you have left. Délivrance contacts the right BER lost and found team on your behalf and searches for your item.

  • Opened 2020
  • Terminals 1 & 2
  • Replaced Tegel & Schönefeld
  • Located in Schönefeld, Brandenburg

  • Étape 1Submit your Berlin Airport (BER) lost item claim

    Our experienced team will check your claim for your lost item in Berlin airport and will start checking all the required information. In case we need additional details we will contact you

  • Étape 2We contact the Berlin Airport lost and found department

    One of our support agents will contact the local lost and found department at the Berlin airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Étape 3Nous recherchons et récupérons l'objet que vous avez perdu

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Berlin airport
Soumettre votre demande
 

Questions fréquemment posées

Check below some of the frequently asked questions to learn more about the process of Deliverback for Berlin Brandenburg Airport
1How do I recover a lost item left at the Berlin Airport?
La première chose à faire est de soumettre le formulaire de réclamation en haut de cette page. Ensuite, l'équipe d'assistance de Deliverback traitera votre demande et vous informera si des informations supplémentaires sont nécessaires.
2How do I contact the lost and found department of Berlin Airport
Vous pouvez contacter Deliverback pour toute question concernant les objets trouvés. Vous pouvez également nous envoyer un e-mail à l'adresse [email protected].
3How long does it take for lost baggage to be found at Berlin Airport?
Près de 80% des bagages perdus sont retrouvés en 1 à 3 jours. Pour toute question concernant les bagages perdus et trouvés
4Comment pouvez-vous vérifier que l'objet perdu m'appartient bien ?
Our support team and the police department of the Berlin international airport will verify the ownership of your lost item
5How do I find lost and found at Berlin Brandenburg Airport (BER)?
If you left an item at Berlin Brandenburg Airport (BER), you do not need to visit the airport yourself. Submit your claim here and Deliverback will contact the BER lost and found team on your behalf and search for your item. Around 80% of items are found within 1-3 days.