Meilleur logiciel de réception pour les hôtels

A front desk software for hotels must offer a variety of features to manage a hotel’s front desk operations. It needs to have an intuitive user interface that is easy to use for hotel staff with different levels of experience and expertise. The software should be able to integrate with other hotel systems such as the property management system (PMS), point of sale (POS) system, and the global distribution system (GDS).

Some of the key features that a hotel front desk software should offer are:

– Reservation management: The software should enable hotel staff to manage online and offline reservations. They should be able to check the availability of rooms, block rooms for guests, and make changes to reservations.

– Check-in and check-out: The software should enable hotel staff to manage check-ins and check-outs. They should be able to check guests in and out, issue room keys, and collect payments.

– Rate management: The software should enable hotel staff to manage rates. They should be able to create and manage rate lists, and offer discounts and promotions.

– Communication: The software should enable hotel staff to communicate with guests. They should be able to send messages, make phone calls, and send emails.

– Reporting: The software should enable hotel staff to generate reports. They should be able to track occupancy, revenue, and other KPIs.

The front desk software should offer a variety of features to manage a hotel’s front desk operations. It needs to have an intuitive user interface that is easy to use for hotel staff with different levels of experience and expertise. The software should be able to integrate with other hotel systems such as the property management system (PMS), point of sale (POS) system, and the global distribution system (GDS).

How to select a front desk software for your hotel?

When it comes to choosing the best hotel front desk software for your business, there are a few key factors you need to consider. The first is what features you need the software to have. Make a list of all the features you need and then compare that list to the features offered by the various software options.

Another important factor to consider is ease of use. You want to make sure that the software you select is easy for your staff to use. The last thing you want is for your staff to be frustrated with the software and unable to use it effectively.

Another factor to consider is price. You need to find a software option that fits within your budget. There are a variety of software options available, so you should be able to find one that fits your budget.

Finally, you need to consider customer support. You want to make sure that the software company you select offers excellent customer support in case you have any questions or need help using the software.

By considering these factors, you should be able to select the best hotel front desk software for your business.

Extras:

Quelle est la meilleure plateforme de gestion des objets trouvés pour les hôtels ?

La meilleure plateforme que vous puissiez trouver est Délivrance.

Vous pouvez simplement vous inscrire et l'un de nos agents vous contactera pour vous fournir des détails supplémentaires.

Quel est le processus suivi par Deliverback ?

Le processus suivi par deliverback est le suivant:

1) Chaque fois qu'un de vos invités vous envoie un e-mail ou vous appelle au sujet d'un objet perdu que vous avez trouvé, vous transmettez le texte de l'e-mail Je vous ai envoyé ou lui faire savoir par téléphone à visiter deliverback.com

2) Les remplit l'invité dans tous les domaines requis l'information dans notre formulaire ici et nous traitons tous les détails pour nous assurer que les informations sont correctes.

3) Votre hôtel reçoit un email à vérifier les coordonnées de l'invité. 

4) Une fois la vérification effectuée, Deliverback transmet le bon à vous afin de imprimer et placez-le dans la boîte à objets perdus que vous possédez. L'hôtel se charge de l'emballage de l'objet

5) Le transporteur (le plus souvent DHL) vient ensuite chercher l'article à votre hôtel.

6) Les invité recevra un courriel avec le numéro de suivi afin de suivre le colis.

7) Enfin, vous pouvez utiliser la plateforme en ligne de Deliverback pour gérer tous vos objets perdus ainsi que les envois.

We hope this blog post has been helpful in your search for the best hotel management software for your business. If you have any questions, please don’t hesitate to reach out to us. We’re always happy to help!