Lost and found
Sol Melia
Looking for the best way to get back your lost item from a Sol Melia Hotel?
Click the button below in order to recover your lost item from a Sol Melia Hotel. Deliverback will handle the shipping, the support and the coordination with your hotel.
Step 1Fill in the shipping form
Once you submit the form our experienced team will check your details for your lost item in one of the Sol Melia hotels. In case we need additional details we will contact youStep 2We coordinate the pickup with the Hotel
One of our support agents will contact the Sol Melia Hotel in order to confirm that your hotel found your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional detailsStep 3We ship your lost item from Sol Melia
Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the hotel you stayed belonging in the Sol Melia chain, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide
Frequently Asked Questions
Check below some of the frequently asked questions to learn more about the process of Deliverback for Sol Melia
1How do I recover a lost item left in a Sol Melia Hotel?
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required.
2How do I contact the lost and found department of a Sol Melia Hotel?
You can contact Deliverback directly for any questions regarding the lost and found in Sol Melia. Then we will do our best to contact any hotel you stayed from Sol Melia. The phone number for questions is +30 2108907000. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at a Sol Melia Hotel?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Sol Melia please contact us in the chat or over email at [email protected]
4How can you verify that the lost item actually belongs to me?
Our support team will contact the hotel you stayed at Sol Melia and we will verify the ownership of your lost item before we start the shipping process.