Lost and found 

Vivid Sydney

Looking for the best way to get back your lost item from Vivid Sydney?

Click the button below in order to recover your lost item from Vivid Sydney 

Deliverback will handle the shipping, the support and the coordination with the organizer of Vivid Sydney.

Item recovery from Vivid Sydney

Not sure how it works? 

Learn more about our process here or check the FAQ to learn how to get back your lost property from Vivid Sydney

 

  • Step 1Claim form - Vivid Sydney

    Once you submit our claim form, our experienced team will check your details for your lost item in Vivid Sydney. In case we need additional details we will contact you

  • Step 2We coordinate the pickup with the Vivid Sydney organizers

    One of our support agents will contact the Vivid Sydney organizers in order to confirm that the event organizer your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details

  • Step 3We ship your lost item from Vivid Sydney

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the Vivid Sydney, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request claim form
Get back your lost item from Vivid Sydney
 

Frequently Asked Questions

Check below some of the frequently asked questions to learn more about the lost property recovery process from Vivid Sydney
1How do I recover a lost item left at Vivid Sydney
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Vivid Sydney organizer
2How do I contact the lost and found department of Vivid Sydney?
You can contact Deliverback directly for any questions regarding the lost and found in Vivid Sydney. Then we will do our best to contact the organizer of Vivid Sydney. You can send us an email at support@deliverback.com as well.
3How long does it take for lost item to be found at Vivid Sydney?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Vivid Sydney please contact us in the chat or over email at support@deliverback.com
4How can you verify that the lost item actually belongs to me?
Our support team will contact the Vivid Sydney organizer and operations team and we will verify the ownership of your lost item before we start the shipping process.