Perdidos e achados
Cars2Go
Looking for the best way to get back your lost item from Cars2Go?
Click the button below in order to recover your lost item from Cars2Go. Deliverback will handle the shipping, the support and the coordination with your car rental service provider.
Passo 1Lost item form - Cars2Go
Once you submit the form our experienced team will check your details for your lost item forgotten in Cars2Go. In case we need additional details we will contact youPasso 2We coordinate the pickup with Cars2Go
One of our support agents will contact your car rental company, Cars2Go in order to confirm that your lost item was found in one of the cars in Cars2Go. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup from Cars2Go and any other additional details.Passo 3We ship your lost item from Cars2Go
Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the car rental company Cars2Go, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide
Perguntas mais frequentes
Check below some of the frequently asked questions to learn more about the process of getting back your lost item from Cars2Go
1How do I recover a lost item left in Cars2Go?
The first thing you have to do is submit the form at the top of this page. After that the support team of Deliverback will process your request and notify you and Cars2Go if additional information are required.
2How do I contact the lost and found department of Cars2Go?
You can contact Deliverback directly for any questions regarding the lost and found in Cars2Go. Then we will do our best to contact your car rental company, Cars2Go. For any additional questions about your lost item in Cars2Go you can send us an email at [email protected] as well.
3How long does it take for lost item to be found in a car at Cars2Go?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Cars2Go please contact us in the chat or over email at [email protected]
4Como é que podem verificar se o objeto perdido me pertence realmente?
Our support team will contact the car rental company (Cars2Go), you used, and we will verify the ownership of your lost item before we start the shipping process.