忘了什么了吗？

只需简单点击几下，我们就能帮助您找回丢失的物品！ 

我在以下地点遗落了某样东西：

酒店

机场

汽车租赁

船

爱彼迎

医院

travel agent

旅行社

event icon

活动

Museum icon

博物馆

intercity bus icon

城际巴士

我们的部分合作伙伴

 

我们已与全球各地的酒店、机场和租车公司建立了合作关系，以满足每位旅行者的需求！我们一直在增加新的合作伙伴，如果您有任何建议，请联系我们！

如果您经营一家企业，并希望优化失物招领管理及寄送流程，可通过填写表格在Deliverback上注册 这里

novotel
ikos-resorts
Athens-capital-hotel
grecotel
athenaeum-intercontinental
ktel logo
aia
grande bretagne
hilton prague logo
costa navarino logo

只需3个简单步骤，我们就能将您遗失的物品送还给您！

了解我们简便的失物招领管理流程，为您的宾客提供帮助
以超快速度找回丢失的物品

免费注册您的酒店
 

我们为自己的工作感到自豪
这点确实显而易见！

130

我们已向90多个国家寄回了商品

3004

我们已与超过3,000家酒店建立了合作关系

25296

我们已经完成了2.5万份订单，甚至更多！

酒店为何使用 Deliverback

酒店之所以……的部分原因 ❤️ 回传

  • 节省时间

  • 符合《通用数据保护条例》（GDPR）的要求

  • 提高酒店评分

  • 0€，立即实施

  • 为您的客人提供全天候支持

  • 为您的宾客带来一次绝佳的体验

  • 提供商品保险和订单追踪服务

  • 社交媒体报道

    旅行者为何选择 回传

    全球各地的旅行者之所以信赖并……，原因包括： ❤️ 为遗失物品提供退货服务

    在Trustpilot上，1800多名找回丢失物品的旅客给出了4.8★的评分。.

    • 德扬
      很遗憾，我只能给你们5星，尽管你们理应获得更高的评价！！我已经顺利取回了丢失的行李，整个过程非常顺利。Deliverback的团队非常棒，随时待命，响应迅速，态度亲切！非常感谢你们的支持！🙂
      德扬
      酒店住客
    • Mariusz R.

      All good and comfortable. Great system when you forget sth form the hotel on the other site of the globe ;)

      Mariusz R.
      酒店住客
    • Eva M.
      The hotel management recommended deliverback and the whole process was made very quickly and easy.My package arrived quickly and in good condition all the way to Australia. Highly recommend them
      Eva M.
      酒店住客

    We are here for you!

    No matter what you left behind, we are here to help you out! Our services cover hotels, ferries, car rentals, airbnbs and airports! For any lost property, we help you find your lost item 

    With just a few clicks, you can submit a claim for your lost item, and our team will handle the rest!

    Are you still having trouble? Contact our amazing support team to help you with your lost and found items!

    联系我们

    Not sure yet?
    Here are some
    important FAQs!

    We know using a new service comes with a lot of questions, but don't worry! We have all the answers for you! If you don't see an answer to your query, just go to the FAQ page by clicking the button below.

    See more FAQ

    1I forgot something at a Hotel, how do I get it back?
    The first thing you need to do, is contact the hotel and ask if they found it. If they have, then visit our website and fill out our online form. We do everything else.
    2How long does it take to receive my item?
    This will depend on your delivery address and the service you selected. We can have your item shipped overnight if you live in a big city, otherwise it can take up to five business days for the delivery. This depends also on the hotel if they have the package ready when our driver arrives for the pickup.
    3Luggage & bags
    Deliverback can also help you with shipping luggage and bags. However, we need to make make clear that carriers have specific rules and regulations on what can and can’t be shipped. More info on the list of items NOT allowed to be shipped can be viewed here: https://www.ups.com/gb/en/help-center/shipping-support/prohibited-items.page If these bags contain liquids or other items that are classified as dangerous or forbidden, they would be removed by the carrier personnel before being forwarded. This could be a spray, a perfume, a powerbank etc.
    4Can I send jewellery?
    Yes, we can ship jewellery, provided their value is up to $5,000USD and you declare its value when placing the order.
    5How can I contact Deliverback if I need further assistance?
    Our support desk is available to you on weekdays from 08:00 am – 17:00pm CET (central European time). Our contact details are: 📞 +30 2108907070 ✉️  [email protected]
    6Can Deliverback help with airport lost property?
    Yes Deliverback can help you! Start by filling in our claim form
    7Can I claim a lost item?
    Yes you can claim a lost item using our online claim form .

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