Brisbane Airport lost and found

Left something behind at Brisbane Airport? Items found in the Domestic and International terminals are held at the airport's staffed Lost Property service, located at the Airport Visitor Information Desk on Level 2 of each terminal.

Deliverback helps you search for and recover your lost item without the back and forth: submit your claim above and we contact Brisbane Airport's lost and found team on your behalf to locate it.

Submit your claim request for Brisbane airport

Vous ne savez pas comment cela fonctionne ? 

En savoir plus sur notre processus ici ou vérifier le FAQ to learn how to get back your lost property from Brisbane Airport.

 

Where to start your search

  • Items left in the terminal (gates, food court, shops, restrooms) are logged by the airport Lost Property team.
  • Items left on board the aircraft are handled by your airline, not the airport. Tell us your airline and flight and we point the search to the right place.
  • The sooner you file, the better. Most found items are matched within the first few days.

  • Étape 1Traitement des demandes

    Our experienced team will check your claim for your lost item in Brisbane airport and will start checking all the required information. In case we need additional details we will contact you

  • Étape 2Contacter le service des objets trouvés

    One of our support agents will contact the local lost and found department at the Brisbane airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Étape 3Contact par courriel

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brisbane airport
Soumettre votre demande
 

Questions fréquemment posées

Voici quelques-unes des questions les plus fréquemment posées pour en savoir plus sur le processus de Deliverback pour l'aéroport.
1How do I recover a lost item left at the Brisbane Airport?
La première chose à faire est de soumettre le formulaire de réclamation en haut de cette page. Ensuite, l'équipe d'assistance de Deliverback traitera votre demande et vous informera si des informations supplémentaires sont nécessaires.
2How do I contact the lost and found department of Brisbane Airport
Vous pouvez contacter Deliverback pour toute question concernant les objets trouvés. Vous pouvez également nous envoyer un e-mail à l'adresse [email protected].
3How long does it take for lost baggage to be found at Brisbane Airport?
Almost 80% of the lost items is found in 1-3 days.
4Comment pouvez-vous vérifier que l'objet perdu m'appartient bien ?
Our support team and the police department of the Brisbane international airport will verify the ownership of your lost item