Brisbane Airport lost and found

Left something behind at Brisbane Airport? Items found in the Domestic and International terminals are held at the airport's staffed Lost Property service, located at the Airport Visitor Information Desk on Level 2 of each terminal.

Deliverback helps you search for and recover your lost item without the back and forth: submit your claim above and we contact Brisbane Airport's lost and found team on your behalf to locate it.

Submit your claim request for Brisbane airport

Weet je niet zeker hoe het werkt? 

Meer informatie over ons proces hier of controleer de FAQ to learn how to get back your lost property from Brisbane Airport.

 

Where to start your search

  • Items left in the terminal (gates, food court, shops, restrooms) are logged by the airport Lost Property team.
  • Items left on board the aircraft are handled by your airline, not the airport. Tell us your airline and flight and we point the search to the right place.
  • The sooner you file, the better. Most found items are matched within the first few days.

  • Stap 1Claimverwerking

    Our experienced team will check your claim for your lost item in Brisbane airport and will start checking all the required information. In case we need additional details we will contact you

  • Stap 2Neem contact op met de afdeling Gevonden voorwerpen

    One of our support agents will contact the local lost and found department at the Brisbane airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Stap 3Contact via e-mail

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brisbane airport
Uw claim indienen
 

Veelgestelde vragen

Bekijk hieronder een aantal veelgestelde vragen om meer te weten te komen over het proces van Deliverback voor luchthavens
1How do I recover a lost item left at the Brisbane Airport?
Het eerste wat je moet doen, is het claimformulier bovenaan deze pagina indienen. Daarna zal het supportteam van Deliverback je claim in behandeling nemen en je op de hoogte stellen als er aanvullende informatie nodig is.
2How do I contact the lost and found department of Brisbane Airport
Neem gerust contact op met Deliverback als je vragen hebt over de gevonden voorwerpen. Je kunt ons ook een e-mail sturen via [email protected].
3How long does it take for lost baggage to be found at Brisbane Airport?
Almost 80% of the lost items is found in 1-3 days.
4Hoe kunt u controleren of het verloren voorwerp echt van mij is?
Our support team and the police department of the Brisbane international airport will verify the ownership of your lost item