Più tempo, più sorrisi.

Questo è ciò che si ottiene quando il processo di smarrimento è gestito da Deliverback.

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Un'applicazione all-in-one

Deliverback offers a unified solution to easily register, ship, track, and manage your lost and found. Setup takes 2 minutes and no integration is required. And the best part is that it’s free of charge for your business! You register your lost items and we help you return them to their rightful owners

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Gestione dell'inventario integrata

Still using pen and paper or Excel sheets? Use our modern inventory solution to register all the items that you find in a single place, use our item categorization and notify your customers (the rightful owners) proactively, and manage the lifecycle of your items (from found to recycled).

This process will improve your customer experience and will help you track any unclaimed property that is stored in your lost and found department

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Gestione delle spedizioni

Tenete traccia di tutte le spedizioni di oggetti smarriti in un'unica dashboard, filtrate e cercate rapidamente, stampate i buoni di spedizione e chiarite quali oggetti sono stati riconsegnati ai proprietari! 

Deliverback works for single location or multiple location businesses and it is very easy to add an additional location and track the shipments. You can ship your guests' luggage, souvenirs, lost items, and any item that needs to be sent or returned

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Sapete quanto vi costa ogni anno il processo di smarrimento?

 
2ore

Il tempo medio necessario per gestire un articolo smarrito dal ritiro alla spedizione

41€

Il costo medio in termini di stipendi, imballaggio, stoccaggio e assistenza per ogni articolo perduto.

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150

Numero medio di oggetti smarriti all'anno in un hotel a 5 stelle con 200 camere

Scopri come il Galaxy, un hotel a 5★ in Grecia, sta vivendo il Deliverback 

After 2 years of being a client, Galaxy hotel in Heraklion Crete, shares their view on how Deliverback helped the experience of their guests when requesting their lost items back

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Iniziate oggi stesso gratuitamente

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Register lost items

Collect, describe and document all of your lost items and your item claims in a single place. With item categorization, lost item photo our business dashboard helps you easily track your lost and found items.
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Notify your customers

Notify the rightful owners of the items with a single click for items they forgot. Your guest will fill in the claim form with the item details and initiate the item recovery process
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Track the shipments

Know always where your lost items are and when delivery is expected. With a simple intuitive interface you can use our hospitality property management software to easily track your lost items and their shipments
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Outsource the support

Tired of answering questions? Deliverback can help you with a simple and compliant solution to save time and improve your guest loyalty and get relation by outsourcing your lost and found business process
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Book pickups

For any shipment at your hotel, use our innovative solution to book a carrier with a single click. Our partners will pickup the items and the misplaced item will return easily to help you increase your customer satisfaction
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Calculate shipping

Calculate the shipping cost for every item that you plan to send. Your guests can pay with their credit card and you your business can pay with alternative payment methods as well as invoices
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