LHR Lost property 

London Heathrow Airport (LHR) Lost Property & Lost and Found

Looking for the best way to get your lost item from London Heathrow Airport (LHR)?

Click the button below in order to submit your claim and Deliverback will handle the rest to help you get back your lost item from London Heathrow Airport! 

Uw claim indienen

Weet je niet zeker hoe het werkt? 

Learn more about our LHR lost property claim process hier of controleer de FAQ to learn how to get back your lost property from London Heathrow Airport.

85% of lost items recovered within 1–3 days

6,840+ successful London Heathrow Airport claims

Rated 4.8★ by travelers

 

About lost property at London Heathrow (LHR)

London Heathrow (LHR) is one of the world’s busiest airports, with four passenger terminals (T2, T3, T4 and T5). Items left in a terminal, at security, in a lounge, or on board are logged with Heathrow’s lost property service — and tracing them yourself is often slow once you’ve left the airport. Terugleveren contacts the right Heathrow lost property team on your behalf and searches for your item, so you don’t have to chase it down.

4 Terminals covered (T2–T5)
1–3 days Typical time items are found
80% Of items successfully located
1 form We handle the rest for you

  • Stap 1LHR lost property Claim process

    Our experienced team will check your claim for your lost item in London Heathrow airport and will start checking all the required information. In case we need additional details we will contact you

  • Stap 2Contact the LHR lost property department

    One of our support agents will contact the LHR lost and found department at the London Heathrow airport in order to start the research of your lost item. We will provide all the required information to check if your item is available at LHR lost property office

  • Stap 3Contact over email for additional LHR lost property details

    In case additional information and authorization is required to verify your lost property at LHR, we will ask you to send additional information and emails to the local LHR lost property department (the lost and found department for items lost at the gates, restaurants or other places inside the London Heathrow airport LHR)
Submit your LHR lost property claim

Lost property at Heathrow by terminal

Heathrow has four terminals, and items are held by the lost property office serving the terminal you travelled through. Pick your terminal and we’ll contact the right Heathrow lost property team for you.

T2

Terminal 2

Lost property

The Queen’s Terminal

T3

Terminal 3

Lost property

T4

Terminal 4

Lost property

T5

Terminal 5

Lost property

British Airways’ main hub

Not sure which terminal? Just submit your claim and describe your flight — we’ll find the right one for you.

 

Frequently Asked Questions for LHR lost property (Heathrow airport lost and found)

Check below some of the frequently asked questions to learn more about the process of Deliverback for Heathrow LHR lost property procedure
1How do I recover a lost item left at the London Heathrow Airport?
Het eerste wat je moet doen, is het claimformulier bovenaan deze pagina indienen. Daarna zal het supportteam van Deliverback je claim in behandeling nemen en je op de hoogte stellen als er aanvullende informatie nodig is.
2How do I contact the lost and found department of London Heathrow Airport
You can contact Deliverback for any questions regarding the lost and found in Heathrow LHR airport lost property. You can send us an email at [email protected] to help you get back your item.
3How long does it take for lost baggage to be found at London Heathrow Airport?
Bijna 80% van de zoekgeraakte bagage wordt binnen 1-3 dagen teruggevonden. Voor vragen over gevonden voorwerpen
4Hoe kunt u controleren of het verloren voorwerp echt van mij is?
Our support team and the police department of the London Heathrow international airport will verify the ownership of your lost item
5Where can I find information for LHR airport lost property?
You can use Deliverback to claim a lost property for London Heathrow airport and find your lost item faster. Provide all the details about your lost item and our team responsible for the LHR airport lost and found procedures will verify if your item was found and will help you with the next steps
6How do I report LHR lost property online?
You can report LHR lost property by submitting a claim through an online form. Instead of navigating multiple airport departments, you can use Deliverback to handle the entire process for you. The platform submits and manages your claim with the relevant lost property offices at Heathrow, saving you time and increasing your chances of recovery.
7Where is the LHR lost property office located?
LHR lost property services are handled by different departments depending on where the item was lost (terminal, aircraft, or security). This can make it difficult to know exactly where to go. Deliverback simplifies this by identifying the correct lost property office for your case and submitting your request directly to them, so you don’t have to figure it out yourself.
8Can I track my LHR lost property claim status?
Tracking an LHR lost property claim can be complicated, as updates are not always centralized. With Deliverback, you receive updates on your claim status and are notified if your item is found or if additional information is required, giving you a smoother and more transparent experience.
9I lost an item on a British Airways flight at Heathrow - can you help?
Yes. British Airways operates mainly from Heathrow Terminal 5. Submit your claim and we'll contact the relevant Heathrow / British Airways lost property team to search for your item.