Deliverback for Hotels

We return hotel guests’ lost & found property back to them. The best part? It is completely FREE for your hotel.
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Your hotel’s A - Z solution for lost and found.

Improve your hotel’s brand awareness & post check-out guest experience.

Forget about spending valuable time, resources and money in making all the arrangements for getting the item back. Our streamlined procedures eliminate the frustrations associated with managing lost & found items for hotels. For free. All you need to do is Register. Again, for free. 

If you found it, we’ll deliver it.
As simple as that.
Register
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Here’s how it goes.

No Fuss. No Stress. No Trouble.

  • Krok 1

    Simply register your hotel with Deliverback in 2 minutes.

  • Krok 2

    As soon as you receive a call for a lost item, that’s where we come in.

  • Krok 3

    Send the guest your hotel’s Deliverback link for them to complete the lost item request.

  • Step 4

    Once you have found the missing item, you confirm the request.

  • Step 5

    That’s it!
All the rest is up to us - we arrange Courier pick-up and delivery on behalf of the guest with trackable and reliable service.
Zaregistrujte svůj hotel
Learn more

Here’s how it goes.

No Fuss. No Stress. No Trouble.

Krok 1

Simply register your hotel with Deliverback

Krok 2

As soon as you receive a call for a lost item, that’s where we come in.

Krok 3

Send the guest your hotel’s Deliverback link for them to complete the lost item request.

Step 4

Once you have found the missing item, you confirm the request.

Step 5

That's it!
All the rest is up to us - we arrange Courier pick-up and delivery on behalf of the guest with trackable and reliable service.

Why Deliverback?

Zero cost

Deliverback is free for the Hotel as the transit fee is paid by the receiving party.

streamlined

Streamlined procedures

Simple & easy to follow steps that save valuable time & resources.

Complimentary packaging kits

We’ll send you all the packaging you need upon registration.

tracking

Reliable service

The item’s pick-up & delivery is trackable using top-rated Courier partners.

item-insurance

Optional item insurance

The item’s delivery is insured by the receiving party if required.

GDPR Compliant

No issues with privacy as everything is done in a GDPR-compliant way.

cloud-service

Cloud service

Online tool for delivering anywhere in the world, effortlessly, safely, and efficiently.

Quick facts

In less than 3 years, Deliverback has
Hotels
2500+

Hotels already onboard

Orders
16500+

successful orders handled

Countries
97+

countries

Onboarded Hotels include:
Working with Global Courier Providers:
  • Dejan
    Bohužel vám mohu dát jen 5 hvězdiček, i když si zasloužíte mnohem víc!! Ztracená zavazadla jsem obdržel bez jakýchkoli komplikací. Tým z Deliverbacku byl skvělý, vždy k dispozici, vždy rychle reagoval a vždy byl milý! Moc vám děkuji za vaši podporu! 🙂
    Dejan
    Host hotelu
  • Mariusz R.

    Všechno v pořádku a pohodlné. Skvělý systém, když si v hotelu na druhé straně světa něco zapomenete ;)

    Mariusz R.
    Host hotelu
  • Eva M.
    Vedení hotelu mi doporučilo službu Deliverback a celý proces proběhl velmi rychle a hladce. Balíček dorazil rychle a v dobrém stavu až do Austrálie. Vřele je doporučuji.
    Eva M.
    Host hotelu

Sounds too easy?

That's because it is!

Register your hotel today or request a demo call.

Zaregistrujte svůj hotel
Learn more