Brisbane Airport lost and found

Left something behind at Brisbane Airport? Items found in the Domestic and International terminals are held at the airport's staffed Lost Property service, located at the Airport Visitor Information Desk on Level 2 of each terminal.

Deliverback helps you search for and recover your lost item without the back and forth: submit your claim above and we contact Brisbane Airport's lost and found team on your behalf to locate it.

Submit your claim request for Brisbane airport

仕組みがよくわからない？ 

当社のプロセスについて詳しくはこちら こちら または、以下の よくある質問 to learn how to get back your lost property from Brisbane Airport.

 

Where to start your search

  • Items left in the terminal (gates, food court, shops, restrooms) are logged by the airport Lost Property team.
  • Items left on board the aircraft are handled by your airline, not the airport. Tell us your airline and flight and we point the search to the right place.
  • The sooner you file, the better. Most found items are matched within the first few days.

  • ステップ1保険金請求の処理

    Our experienced team will check your claim for your lost item in Brisbane airport and will start checking all the required information. In case we need additional details we will contact you

  • ステップ2遺失物取扱係までご連絡ください

    One of our support agents will contact the local lost and found department at the Brisbane airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • ステップ3メールでのお問い合わせ

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brisbane airport
請求を提出してください
 

よくある質問

「Deliverback for Airport」のプロセスについて詳しく知るために、以下によくある質問をいくつかご確認ください。
1How do I recover a lost item left at the Brisbane Airport?
まず、このページの上部にある請求フォームを送信してください。その後、Deliverbackのサポートチームが請求内容を処理し、追加情報が必要な場合はご連絡いたします。.
2How do I contact the lost and found department of Brisbane Airport
You can contact Deliverback for any questions regarding the lost and found. You can send us an email at [email protected] as well.
3How long does it take for lost baggage to be found at Brisbane Airport?
Almost 80% of the lost items is found in 1-3 days.
4紛失物が本当に私のものだと、どのように確認できるのでしょうか？
Our support team and the police department of the Brisbane international airport will verify the ownership of your lost item