Verloren en gevonden 

Brussels Airport

Looking for the best way to get your lost item from Brussels Airport?

Lost an item at Brussels Airport (Zaventem, BRU)? Click the button below to submit your claim and Deliverback handles the rest - we contact Brussels Airport's lost and found team to track down and recover your lost property. Whether you left it at security, at the gate, or on board, we can help you find it.

Uw claim indienen

Weet je niet zeker hoe het werkt? 

Meer informatie over ons proces hier of controleer de FAQ to learn how to get back your lost property from Brussels Airport.

 

  • Stap 1Submit your Brussels Airport lost item claim

    Brussels Airport — known locally as Zaventem and by its airport code BRU — is Belgium's largest airport. Items left in the terminals, at security, or on board are handed to the airport's lost and found office. If you've already left the airport, you don't need to travel back to Belgium: Deliverback contacts the Brussels Airport (Zaventem) lost and found department on your behalf, searches for your item, and keeps you updated until it's located. Our experienced team will check your claim for your lost item in Brussels airport and will start checking all the required information. In case we need additional details we will contact you

  • Stap 2We contact the Brussels Airport (Zaventem) Lost & Found department

    One of our support agents will contact the local lost and found department at the Brussels airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Stap 3We search for and recover your lost item

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brussels airport
Uw claim indienen
 

Veelgestelde vragen

Check below some of the frequently asked questions to learn more about the process of Deliverback for Brussels Airport
1How do I recover a lost item left at the Brussels Airport?
Het eerste wat je moet doen, is het claimformulier bovenaan deze pagina indienen. Daarna zal het supportteam van Deliverback je claim in behandeling nemen en je op de hoogte stellen als er aanvullende informatie nodig is.
2How do I contact the lost and found department of Brussels Airport
Neem gerust contact op met Deliverback als je vragen hebt over de gevonden voorwerpen. Je kunt ons ook een e-mail sturen via [email protected].
3How long does it take for lost baggage to be found at Brussels Airport?
Bijna 80% van de zoekgeraakte bagage wordt binnen 1-3 dagen teruggevonden. Voor vragen over gevonden voorwerpen
4Hoe kunt u controleren of het verloren voorwerp echt van mij is?
Our support team and the police department of the Brussels international airport will verify the ownership of your lost item
5How do I find lost and found at Brussels Airport (Zaventem)?
If you left an item at Brussels Airport (Zaventem, BRU), you don't need to visit the airport yourself. Submit your claim here and Deliverback will contact Brussels Airport's lost and found department on your behalf, locate your item, and ship it to your home or hotel. Around 80% of items are recovered within 1–3 days.
6I lost an item at Brussels Airport (BRU) - what should I do?
Submit a claim using the button above. We'll take it from there and search for your item with the Brussels Airport lost and found team.