Потерянное и найденное 

Brussels Airport

Looking for the best way to get your lost item from Brussels Airport?

Lost an item at Brussels Airport (Zaventem, BRU)? Click the button below to submit your claim and Deliverback handles the rest - we contact Brussels Airport's lost and found team to track down and recover your lost property. Whether you left it at security, at the gate, or on board, we can help you find it.

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  • Шаг 1Submit your Brussels Airport lost item claim

    Brussels Airport — known locally as Zaventem and by its airport code BRU — is Belgium's largest airport. Items left in the terminals, at security, or on board are handed to the airport's lost and found office. If you've already left the airport, you don't need to travel back to Belgium: Deliverback contacts the Brussels Airport (Zaventem) lost and found department on your behalf, searches for your item, and keeps you updated until it's located. Our experienced team will check your claim for your lost item in Brussels airport and will start checking all the required information. In case we need additional details we will contact you

  • Шаг 2We contact the Brussels Airport (Zaventem) Lost & Found department

    One of our support agents will contact the local lost and found department at the Brussels airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Шаг 3We search for and recover your lost item

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brussels airport
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Часто задаваемые вопросы

Check below some of the frequently asked questions to learn more about the process of Deliverback for Brussels Airport
1How do I recover a lost item left at the Brussels Airport?
Первое, что вам нужно сделать, это отправить форму претензии в верхней части этой страницы. После этого служба поддержки Deliverback обработает вашу претензию и уведомит вас, если потребуется дополнительная информация.
2How do I contact the lost and found department of Brussels Airport
You can contact Deliverback for any questions regarding the lost and found. You can send us an email at [email protected] as well.
3How long does it take for lost baggage to be found at Brussels Airport?
Почти 80% потерянного багажа находят в течение 1-3 дней. По вопросам, связанным с потерянным и найденным багажом
4Как вы можете проверить, что потерянная вещь действительно принадлежит мне?
Our support team and the police department of the Brussels international airport will verify the ownership of your lost item
5How do I find lost and found at Brussels Airport (Zaventem)?
If you left an item at Brussels Airport (Zaventem, BRU), you don't need to visit the airport yourself. Submit your claim here and Deliverback will contact Brussels Airport's lost and found department on your behalf, locate your item, and ship it to your home or hotel. Around 80% of items are recovered within 1–3 days.
6I lost an item at Brussels Airport (BRU) - what should I do?
Submit a claim using the button above. We'll take it from there and search for your item with the Brussels Airport lost and found team.