Brisbane Airport lost and found

Left something behind at Brisbane Airport? Items found in the Domestic and International terminals are held at the airport's staffed Lost Property service, located at the Airport Visitor Information Desk on Level 2 of each terminal.

Deliverback helps you search for and recover your lost item without the back and forth: submit your claim above and we contact Brisbane Airport's lost and found team on your behalf to locate it.

Submit your claim request for Brisbane airport

Nevíte, jak to funguje? 

Zjistěte více o našem postupu zde nebo se podívejte na ČASTO KLADENÉ DOTAZY to learn how to get back your lost property from Brisbane Airport.

 

Where to start your search

  • Items left in the terminal (gates, food court, shops, restrooms) are logged by the airport Lost Property team.
  • Items left on board the aircraft are handled by your airline, not the airport. Tell us your airline and flight and we point the search to the right place.
  • The sooner you file, the better. Most found items are matched within the first few days.

  • Krok 1Vyřizování nároků

    Our experienced team will check your claim for your lost item in Brisbane airport and will start checking all the required information. In case we need additional details we will contact you

  • Krok 2Obraťte se na oddělení ztrát a nálezů

    One of our support agents will contact the local lost and found department at the Brisbane airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Krok 3Kontakt prostřednictvím e-mailu

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brisbane airport
Podat žádost o náhradu škody
 

Často kladené otázky

Níže najdete některé z nejčastěji kladených otázek, díky kterým se dozvíte více o procesu služby Deliverback pro letiště
1How do I recover a lost item left at the Brisbane Airport?
Nejprve je třeba vyplnit a odeslat formulář pro uplatnění reklamace, který najdete v horní části této stránky. Poté tým podpory společnosti Deliverback vaši reklamaci zpracuje a v případě, že budou potřebné další informace, vás o tom informuje.
2How do I contact the lost and found department of Brisbane Airport
You can contact Deliverback for any questions regarding the lost and found. You can send us an email at [email protected] as well.
3How long does it take for lost baggage to be found at Brisbane Airport?
Almost 80% of the lost items is found in 1-3 days.
4Jak můžete ověřit, že ztracená věc skutečně patří mně?
Our support team and the police department of the Brisbane international airport will verify the ownership of your lost item