Lost and found
NGV International
Looking for the best way to get back your lost item from NGV International?
Click the button below in order to recover your lost item from NGV International
Deliverback will handle the shipping, the support and the coordination with your museum.
Step 1Claim form - NGV International
Once you submit our claim form, our experienced team will check your details for your lost item in NGV International. In case we need additional details we will contact youStep 2We coordinate the pickup with the NGV International lost and found department
One of our support agents will contact the museum you visited, NGV International, in order to confirm that your lost item was found. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional detailsStep 3We ship your lost item from NGV International
Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from NGV International, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request form (click the button below)
Frequently Asked Questions
Check below some of the frequently asked questions to learn more about the lost property recovery process from NGV International
1How do I recover a lost item left at NGV International
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the NGV International lost and found department
2How do I contact the lost and found department of NGV International?
You can contact Deliverback directly for any questions regarding the lost and found in NGV International. Then we will do our best to contact the lost property office of NGV International. For additional questions you can send us an email at support@deliverback.com as well.
3How long does it take for lost item to be found at NGV International?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in NGV International please contact us in the chat or over email at support@deliverback.com
4How can you verify that the lost item actually belongs to me?
Our support team will contact the NGV International lost and found office and the operations team will verify the ownership of your lost item before we start the shipping process.