DELIVERBACK is an online service, that delivers items forgotten at hotels, back to their owners.

How does it work?

After contacting the hotel and you are certain that your item was found, you just go to deliverback.com and enter the hotel name, your name and address and the item’s information. We calculate the total amount, you make the payment and we will take it from there and deliver back your item.

How much does it cost to ship an item?

Shipping cost depends on origin, destination, service, package weight, and other considerations.

How can I pay?

We offer our customers a secure and convenient method for making payments online using PayPal. The PayPal system uses industry-leading security measures to ensure that your financial information is kept private. Please note that you DO NOT need a PayPal account to use our web service. You may pay with your VISA, MasterCard, or American Express card. Of course, if you have a registered PayPal account you may choose this for the purchase method without typing your credit card information.

Are you a courier company?

No but we partner with UPS, the largest courier company in the world to ship your item.

Are you going to package my item?

Yes. We will use UPS packaging services.

Can I track my item?

Yes, by using the "track your package" link in the confirmation email we will send you after the payment completion.

Is my item secured?

Yes. Just go and read our Terms & Conditions UPS insurance policy.

Is it safe to use DELIVERBACK?

For the transportation of your item we use UPS which is the biggest courier company in the world. For payments we use Paypal. So yes it is totally safe.