Forgot something?

In just a few simple clicks, we will help you get back your lost item!

I left something at:

Hotel

Airbnb

Ship

Car rental

Airport

Hospital

Some of our partners

We have partnered with hotels, Airport and Car rentals all over Greece to cover every traveller! We are always adding new partners, so contact us if you have suggestions!

If you run a business and want to streamline your lost and found management you can register on Deliverback by filling the form here

Wondering how Deliverback works?

Check our simple process to help your guests
get back their lost items super fast

We are proud of what we do
and it shows!

97

we have sent items back to 90+ countries

2568

we have partnered with over 2.000 hotels

16556

we have fulfilled 15k orders and then some!

Why hotels use Deliverback

Some of the reasons why Hotels Deliverback

Save time
Be GDPR Compliant
Improve Hotel Ratings
0€ cost and immediate implementation
24/7 support to your guests
A great experience for your guests
Offer item's insurance and order tracking
Social media coverage

We are here for you!

No matter what you left back, we are here to help you out! Our services cover hotels, ferries, car rentals, airbnbs and airports!

With just a few clicks, you can submit a claim for your lost item and our team will handle the rest!

Are you still having trouble? Contact our amazing support team!

Not sure yet?
Here are some
important FAQs!

We know using a new service comes with a lot of questions, but don't worry! We have all the answers for you! If you don't see an answer to your query, just go to the FAQ page by clicking the button below.

See more FAQ

1I forgot something at a Hotel, how do I get it back?

The first thing you need to do, is contact the hotel and ask if they found it. If they have, then visit our website and fill out the form. We do everything else.

2How long does it take to receive my item?

This will depend on your delivery address and the service you selected. We can have your item shipped overnight if you live in a big city, otherwise it can take up to five business days for the delivery. This depends also on the hotel if they have the package ready when our driver arrives for the pickup.

3Luggage & bags

Deliverback can also help you with shipping luggage and bags. However, we need to make make clear that carriers have specific rules and regulations on what can and can’t be shipped. More info on the list of items NOT allowed to be shipped can be viewed here: https://www.ups.com/gb/en/help-center/shipping-support/prohibited-items.page If these bags contain liquids or other items that are classified as dangerous or forbidden, they would be removed by the carrier personnel before being forwarded. This could be a spray, a perfume, a powerbank etc.

4Can I send jewellery?

Yes, we can ship jewellery, provided their value is up to $5,000USD and you declare its value when placing the order.

5How can I contact Deliverback if I need further assistance?

Our support desk is available to you on weekdays from 08:00 am – 17:00pm CET (central European time). Our contact details are: 📞 +30 2108907070 ✉️ [email protected]