Prohibited and Restricted Items

All items listed below (or any item similar in content or description) cannot be carried under any circumstances (unless exceptions are specifically noted). Any person sending such an item may have their order cancelled without notice or refund.

Items specified as "carried on a no-compensation basis" can be carried at your own risk, but will not be compensated whatsoever in the event of loss or damage.

Items specified as "restricted for international shipments only" cannot be shipped internationally under any circumstances, but are not restricted for GR domestic shipments.

IMPORTANT: This list is not exhaustive, it exists as a rough guide only. Please check our terms and conditions for more accuracy.

Please also check with your carrier for more detailed information:

UPS - Prohibited items 

DHL - Dangerous goods and prohibited items

  1. Power Banks
  2. Anything with batteries inside (except smartphones/tablets/laptops)
  3. Aerosols
  4. After Shave
  5. Aftershave
  6. Air Bags
  7. Airbags
  8. Alcohol
  9. Ammunition
  10. Amp (carried on a no-compensation basis)
  11. Amplifier (carried on a no-compensation basis)
  12. Animals
  13. Antiques (carried on a no-compensation basis)
  14. Any Item Containing Liquids
  15. Any Item With Glass Components (carried on a no-compensation basis)
  16. Any Items Containing Batteries
  17. Archery Equipment
  18. Arms And Ammunition
  19. Arrows
  20. Artworks (Inc Both The Canvas And Frame) (carried on a no-compensation basis)
  21. Batteries (Not carried via any air service provided)
  22. Beer
  23. Bidets (carried on a no-compensation basis)
  24. Birds
  25. Boat Engines
  26. Bodily Fluids
  27. Boiler
  28. Bomb
  29. Bonds
  30. Books (Not allowed to China)
  31. Bottled Liquids
  32. Bouquets
  33. Bow And Arrow
  34. Bullion
  35. CRT Screens (carried on a no-compensation basis)
  36. Camera (carried on a no-compensation basis)
  37. Camera Lenses (SLR) (carried on a no-compensation basis)
  38. Canned Liquids
  39. Carbon Fibre Products (carried on a no-compensation basis)
  40. Cash
  41. Ceramics (carried on a no-compensation basis)
  42. Champagne
  43. Charcoal
  44. Cheques
  45. China (carried on a no-compensation basis)
  46. Chocolate
  47. Christmas Crackers
  48. Clay (carried on a no-compensation basis)
  49. Coal
  50. Coffee
  51. Coke (coal)
  52. Cologne
  53. Compressed Gas
  54. Computer Server (carried on a no-compensation basis)
  55. Computer Servers (carried on a no-compensation basis)
  56. Corrosive Materials
  57. Cosmetics (prohibited for international shipments only)
  58. Counterfeit Items
  59. Credit/Debit/Cash Cards
  60. Crossbow
  61. Cupboards (freestanding) (carried on a no-compensation basis)
  62. Currency (carried on a no-compensation basis)
  63. Damaged Goods (carried on a no-compensation basis)
  64. Dangerous Goods
  65. Deceased Animals
  66. Deodorant
  67. Diesel
  68. Dog Food
  69. Doll House (Only Carried If Flat Packed)
  70. Drawers (freestanding) (carried on a no-compensation basis)
  71. Driving License (carried on a no-compensation basis)
  72. Drones (prohibited for international shipments only)
  73. Drugs
  74. Drums (carried on a no-compensation basis)
  75. Dry Ice
  76. E-cigarette
  77. E-liquids
  78. Electronic Cigarettes
  79. Empty Aerosols
  80. Empty Gas Cylinders
  81. Empty Pressure Cylinders
  82. Explosive Materials
  83. Fax Machines (prohibited for international shipments only)
  84. Firearms (including Replica)
  85. Fireworks
  86. Fish
  87. Flammable Materials
  88. Flowers
  89. Fluid
  90. Food
  91. Foreign Currency (carried on a no-compensation basis)
  92. Fossils (carried on a no-compensation basis)
  93. Freestanding Furniture (carried on a no-compensation basis)
  94. Fur Coats Valued Over £100 (carried on a no-compensation basis)
  95. Fur Valued Over £100 (carried on a no-compensation basis)
  96. Furniture (freestanding) (carried on a no-compensation basis)
  97. Gas Cylinders
  98. Gasses
  99. Glass (carried on a no-compensation basis)
  100. Glass Substitute (such As Perspex Or Acrylic) (carried on a no-compensation basis)
  101. Granite (carried on a no-compensation basis)
  102. Guitar Amp (carried on a no-compensation basis)
  103. Guitar Amplifier (carried on a no-compensation basis)
  104. Guitars (carried on a no-compensation basis)
  105. Guns
  106. Hazardous Goods
  107. Hover Board
  108. Hoverboard
  109. Illegal Substances
  110. Imitation Firearms
  111. Individual Magnets (prohibited for international shipments only)
  112. Jewellery Valued Over £250 (carried on a no-compensation basis)
  113. Juice
  114. Keyboards (musical Instrument) (carried on a no-compensation basis)
  115. Knives
  116. LCD Screens (carried on a no-compensation basis)
  117. LCD TVs (carried on a no-compensation basis)
  118. Laminate Flooring (carried on a no-compensation basis)
  119. Lenses (glass)
  120. License (carried on a no-compensation basis)
  121. Lighter
  122. Liquid
  123. Liquids
  124. Live Animals
  125. Livestock
  126. Lottery Tickets
  127. Magnum
  128. Make Up (prohibited for international shipments only)
  129. Marble (carried on a no-compensation basis)
  130. Medical Samples
  131. Memorabilia Valued Over £250 (carried on a no-compensation basis)
  132. Milk Powder
  133. Mirrors (carried on a no-compensation basis)
  134. Model
  135. Monitors (LCD/CRT/TFT/LED) (carried on a no-compensation basis)
  136. Munitions
  137. Musical Instruments (carried on a no-compensation basis)
  138. Nail Polish
  139. Nail Varnish
  140. Netbooks (carried on a no-compensation basis) (Not carried via any air service provided)
  141. Notebook Computers (carried on a no-compensation basis) (Not carried via any air service provided)
  142. Oil
  143. Outboard Motors
  144. Oxidising Materials
  145. PC Tower/Desktop (carried on a no-compensation basis)
  146. Paint
  147. Paintings (Inc Both The Canvas And Frame) (carried on a no-compensation basis)
  148. Passports (Only allowed via DX)
  149. Perfume
  150. Perishable Goods
  151. Personal Effects (carried on a no-compensation basis)
  152. Personal Protection Equipment (only export if you have a valid license for export)’
  153. Perspex (carried on a no-compensation basis)
  154. Pet Food
  155. Petrol
  156. Pharmaceutical Products
  157. Photocopiers (prohibited for international shipments only)
  158. Pianos (carried on a no-compensation basis)
  159. Pills
  160. Pistols
  161. Plants
  162. Plasma Screens (carried on a no-compensation basis)
  163. Plasma TVs (carried on a no-compensation basis)
  164. Plastic Screens (carried on a no-compensation basis)
  165. Poorly Packaged Goods
  166. Porcelain (carried on a no-compensation basis)
  167. Posters (Inc Framed Or Canvas)(carried on a no-compensation basis)
  168. Pots (carried on a no-compensation basis)
  169. Pottery (carried on a no-compensation basis)
  170. Precious Metals Valued Over £100 (carried on a no-compensation basis)
  171. Precious Stones Valued Over £100 (carried on a no-compensation basis)
  172. Pressurised Containers
  173. Pressurised Cylinders
  174. Printer Cartridges (prohibited for international shipments only)
  175. Printers (prohibited for international shipments only)
  176. Pyrotechnics
  177. Radioactive Materials
  178. Replica Guns
  179. Replica Items
  180. Replica Weapons
  181. Samsung Galaxy Note 7
  182. Screens (carried on a no-compensation basis)
  183. Segway
  184. Server (carried on a no-compensation basis)
  185. Servers (carried on a no-compensation basis)
  186. Settees
  187. Sheet Metals (carried on a no-compensation basis)
  188. Sheet Plastics (carried on a no-compensation basis)
  189. Shoe Polish (prohibited for international shipments only)
  190. Shrubs
  191. Sofas
  192. Solar Panels
  193. Spray Cans
  194. Stamps (carried on a no-compensation basis)
  195. Stolen Goods
  196. Sunglasses (Not Allowed Via ETrak )
  197. Synthesizer
  198. TFT Screens (carried on a no-compensation basis)
  199. TVs (carried on a no-compensation basis)
  200. Tables (freestanding) (carried on a no-compensation basis)
  201. Tablets (pills)
  202. Televisions (carried on a no-compensation basis)
  203. Terracotta (carried on a no-compensation basis)
  204. Tiles (carried on a no-compensation basis)
  205. Tissue Samples
  206. Toiletries (please contact the customer support team for specifics)
  207. Toilets (carried on a no-compensation basis)
  208. Toner Cartridges (prohibited for international shipments only)
  209. Toxic Materials
  210. Toy Guns
  211. Trading Cards Valued Over £50 (carried on a no-compensation basis)
  212. Trees
  213. Trumpets (carried on a no-compensation basis)
  214. Tyres
  215. Un-boxed Furniture
  216. Un-packaged Goods
  217. Unboxed Bicycles
  218. Vape
  219. Vape Pens
  220. Vases (carried on a no-compensation basis)
  221. Vodka
  222. Vouchers (carried on a no-compensation basis)
  223. Wardrobes (freestanding) (carried on a no-compensation basis)
  224. Watches Valued Over £250 (carried on a no-compensation basis)
  225. Water
  226. Weapons
  227. Wheels
  228. Whiskey
  229. Wine
  230. Wood (Not to be sent via DPD international services)