Lost and found 

Ultra Japan

Looking for the best way to get back your lost item from Ultra Japan?

Click the button below in order to recover your lost item from Ultra Japan 

Deliverback will handle the shipping, the support and the coordination with the organizer of Ultra Japan.

Item recovery from Ultra Japan

Not sure how it works? 

Learn more about our process here or check the FAQ to learn how to get back your lost property from Ultra Japan

 

  • Step 1Claim form - Ultra Japan

    Once you submit our claim form, our experienced team will check your details for your lost item in Ultra Japan. In case we need additional details we will contact you

  • Step 2We coordinate the pickup with the Ultra Japan organizers

    One of our support agents will contact the Ultra Japan organizers in order to confirm that the event organizer your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details

  • Step 3We ship your lost item from Ultra Japan

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the Ultra Japan, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request claim form
Get back your lost item from Ultra Japan
 

Frequently Asked Questions

Check below some of the frequently asked questions to learn more about the lost property recovery process from Ultra Japan
1How do I recover a lost item left at Ultra Japan
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Ultra Japan organizer
2How do I contact the lost and found department of Ultra Japan?
You can contact Deliverback directly for any questions regarding the lost and found in Ultra Japan. Then we will do our best to contact the organizer of Ultra Japan. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Ultra Japan?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Ultra Japan please contact us in the chat or over email at [email protected]
4How can you verify that the lost item actually belongs to me?
Our support team will contact the Ultra Japan organizer and operations team and we will verify the ownership of your lost item before we start the shipping process.