Lost and found 

Art Basel

Looking for the best way to get back your lost item from Art Basel?

Click the button below in order to recover your lost item from Art Basel 

Deliverback will handle the shipping, the support and the coordination with the organizer of Art Basel.

Item recovery from Art Basel

Not sure how it works? 

Learn more about our process here or check the FAQ to learn how to get back your lost property from Art Basel

 

  • Step 1Claim form - Art Basel

    Once you submit our claim form, our experienced team will check your details for your lost item in Art Basel. In case we need additional details we will contact you

  • Step 2We coordinate the pickup with the Art Basel organizers

    One of our support agents will contact the Art Basel organizers in order to confirm that the event organizer your lost item. We will provide all the required information over email so that you are up to date with all the details such us your tracking number, the date of the pickup and any other additional details

  • Step 3We ship your lost item from Art Basel

    Once all the details are confirmed one of our courier partners (such as DHL/UPD/Fedex) will pick up your lost item from the Art Basel, and we will notify you will all the information. Your item will be delivered safely to the address that you will provide once you submit the lost and found request claim form
Get back your lost item from Art Basel
 

Frequently Asked Questions

Check below some of the frequently asked questions to learn more about the lost property recovery process from Art Basel
1How do I recover a lost item left at Art Basel
The first thing you have to do is submit the form on the top of this page. After that the support team of Deliverback will process your request and will notify you if additional informations are required by the Art Basel organizer
2How do I contact the lost and found department of Art Basel?
You can contact Deliverback directly for any questions regarding the lost and found in Art Basel. Then we will do our best to contact the organizer of Art Basel. You can send us an email at [email protected] as well.
3How long does it take for lost item to be found at Art Basel?
Based on our data and experience, 80% of the lost items are found in 1-3 days. For more specific questions around lost and found in Art Basel please contact us in the chat or over email at [email protected]
4How can you verify that the lost item actually belongs to me?
Our support team will contact the Art Basel organizer and operations team and we will verify the ownership of your lost item before we start the shipping process.